Frequently Asked Questions

  • What is Homie?

    Homie is the new way to buy and sell homes. Our platform provides a one-stop real estate experience from contract to close, eliminating high fees and commissions by bundling real estate, home loans, title, and closing services.

  • Is Homie a For Sale By Owner (FSBO) platform?

    No way! Each buyer and seller has a dedicated licensed real estate agent and a team of experts and attorneys to guide them through every step of the process.

    We help buyers find their dream home by booking tours, handling paperwork, and guiding them from offer to close.

  • How much does Homie charge to sell my home?

    Homie sellers pay a low flat fee: $199 at setup and $1,299 at closing. Our listing agents are salaried and don’t rely on high commissions to make a living. Click here to compare your savings with Homie versus a traditional agent.

    If the buyer of the home is also represented by Homie, the seller pays an additional $1,299 at close. If the buyer is represented by a traditional agent, you will need to decide how much to offer them in buyer agent commission (BAC). This is typically 2.5 to 3% of the price of the home, but it’s up to you. We don’t like it either, but it’s how you incentivize other agents to bring buyers to your home.

    Long story short: If you sell your $300,000 home the traditional way, you pay up to $18,000 in commissions. If you list with Homie, the total fees range from $2,800 to $10,500, depending on whether the buyer of your home is using Homie or another agent. Either way, the savings are huge.

  • Are there hidden fees?

    Nope. Homie only has one package and one price, which includes everything you need to sell your home. Our fee gets you professional photography, a sign, a lockbox, marketing services, a listing on the MLS, and a dedicated agent to guide you through each step of the process.

  • How much does Homie charge to help me buy a home?

    Homie doesn’t charge buyers any direct fees, but our agents receive a buyer agent commission (BAC) from the seller of the home. And we give you up to $5,000 of that commission back to help with closing costs! Even better, if you buy a Homie-listed property, there isn’t a huge BAC, so your offer is going to look pretty great to those smart Homie sellers.

  • Does Homie help with the paperwork?

    Homie has a whole team of licensed real estate agents and attorneys to handle all of the contracts and addenda. We take care of the paperwork so you can focus on packing.

  • How does Homie handle loans?

    Homie’s sister company, Homie Loans™, provides some of the most competitive loan rates and lowest closing costs. Homie Loans uses technology to streamline the loan process and has an app that increases transparency. Homie Loans loan officers are paid differently than others, reducing commissions in order to save you thousands on your home loan. Homie Real Estate and Homie Loans are a match made in heaven.

  • Where does Homie operate?

    Homie currently serves Utah and Arizona, but we plan to expand to other states soon. Send us an email if you’re interested in having us come to your neighborhood, and we’ll let you know when services are available.

  • What’s the Provider Marketplace?

    Buying and selling a home requires an entire team of service providers, from insurance brokers to home inspectors to movers. Homie makes it easy to find reliable partners for each leg of the journey. You choose who you want to work with, knowing that Homie’s got your back. Browse our list of service providers here.

  • How is buying a home with Homie different than using a typical buyer agent?

    Most buyers find their home online, so there’s no reason they should have to pay high costs to use a traditional agent. With Homie, you get everything you would with a traditional agent. A dedicated showing agent will take you to see homes, and a dedicated buyer’s agent will help you with the offer, negotiations, paperwork, and closing. Through technology, we have made it easier to schedule and tour homes. By streamlining the process, we can pass the savings on and refund our buyers up to $5,000 at closing (some limitations apply).

  • How does the Homie Buyer Refund work?

    If a non-Homie seller has listed their home, they’ve likely agreed to pay a buyer agent commission (BAC), usually around 3% of the price of the home. Homie collects those funds and refunds up to $5,000 back to the buyer for closing and loan costs. Some brokerage fees and lender restrictions may apply. The Homie Buyer Refund is not available for Homie seller listings but there’s other benefits when you do a Homie-2-Homie deal.

    Learn more by downloading our buyer eBook.

  • How do I qualify for the Homie Buyer Refund?

    Refunds come from any buyer’s agent commissions. Your dedicated Homie will let you know how much you qualify for. Homie Buyer Refunds do not apply to Homie-2-Homie deals, since Homie sellers do not pay typical buyer agent commissions when they accept an offer from a Homie buyer. But if you do buy a Homie listed home as a Homie buyer, you’ll have a distinct advantage because you aren’t forcing that smart seller to pay crazy high buyer agent commissions. Your offer will look pretty great to those savvy sellers.

  • How does the Homie-2-Homie deal work?

    Homie-2-Homie is another way we help you get the home of your dreams. When a Homie seller reviews an offer from a Homie buyer, they know they are NOT paying the full BAC listed on the MLS. This means they could be saving thousands of dollars in typical commissions. This makes Homie buyer offers more attractive to Homie sellers. For example, assume you and another buyer both put in the same exact offer for a Homie listing. The Homie seller is financially wooed to take the Homie buyer’s offer instead of the traditional buyer’s offer, giving your offer a much better chance because the seller’s fees are so much lower for Homie buyers.

  • How do I tour homes as a Homie buyer?

    Locate the home on Homie’s website by searching the address or filtering for homes that match your criteria. Then simply click “Request a Tour” on the listing. A Homie Showing Agent will reach out and coordinate with the seller’s listing agent to get you in the home.

  • I want to buy a home using Homie, how do I get started?

    If you don’t already have an agent, you can sign up to be a Homie buyer here or simply request to take a tour of any home on Homie.com, which includes nearly every home for sale, not just Homie listed homes.

  • How do I find my dream home?

    House hunting is fun! Most buyers find a home by browsing online listings in the areas where they want to live. Start with the listings on homie.com. Your Homie real estate agent can also set up alerts, sometimes called Hotsheets, that notify you of newly listed homes that match your criteria. Once you’ve found a few you’re interested in, just click “request a tour” in the Homie app or on the website. A showing agent will coordinate the time and meet you there in person. It’s easy and low-pressure.

  • How can I use my Homie Buyer Refund?

    Any allowable buyer refund can only be applied to closing costs. It is applied to the settlement statement at the time of closing. The refund cannot be deducted from the sales price or given out as cash at closing.

    Learn more by downloading our buyer eBook.

  • After I pre-qualify, do I have to use Homie Loans for my loan?

    No. The only requirement for receiving your Homie Buyer Refund is that you pre-qualify with Homie Loans. We know how competitive Homie Loans’ rates are and they can almost always get our buyers the best deal. If you choose to get your loan elsewhere, you can still qualify for the Homie Buyer Refund.

  • What if I’m already prequalified with another lender? Do I need to pre-qualify with Homie Loans as well?

    Yes. In order to receive a Homie Buyer Refund, you need to pre-qualify with Homie Loans. Start the simple, quick process here.

  • What do I tell a listing agent when they ask if I’m represented by an agent?

    Tell them Homie’s got your back. You’ve already hired an agent and signed a Buyer Broker Agreement.

  • What if I don’t understand something when I’m filling out my online offer?

    Some buyers like to start their offer through Homie’s easy to use app. Others prefer to have their dedicated Homie Buyer’s Agent handle the whole process. Either way, we’ve got your back. If you start the offer in the app, your buyer’s agent will review it and call you PRIOR to it getting sent to the seller or their agent.

    Learn more by downloading our buyer eBook.

  • How do I decide on an offer price?

    The most important aspect of your offer is typically the sales price. Before you decide how much to offer, find out what your dream home is worth. Your Homie real estate agent will send you a free Home Value Report on the home you’re interested in. Between the Value Report and your budget, your agent will be able to help you come up with the best possible offer.

    Learn more by downloading our buyer eBook.

  • What is earnest money?

    Earnest money is a deposit that you make as a buyer to show the seller that you are serious about your intent to purchase the home. Earnest money can be returned to you or forfeited to the seller depending on the terms of the purchase contract and whether you decide to move forward with closing once a contract is in place. As a buyer, your agent will make sure you understand the terms of the earnest money deposit and the circumstances under which you can cancel the contract and retain the earnest money.

    Learn more by downloading our buyer eBook.

  • How much earnest money should I put down?

    The earnest money deposit is usually at least 1% of the home’s sale price but can vary based on other factors. When making offers, offering more earnest money makes your offer stand out and shows you’re serious. You need to have the funds available to cover your earnest money deposit because you will have to deposit it with a title/escrow company when your offer is accepted.

    Learn more by downloading our buyer eBook.

  • I already have a buyer’s agent with another brokerage. Can I still buy a home that’s listed on Homie’s website?

    Yes. You and your agent can make offers on homes advertised on Homie. Our people will speak with your people.

  • Can Homie help me get pre-approved?

    As always, Homie’s got your back. Homie Loans, our sister company, offers mortgage loans and can pre-qualify and pre-approve you for a loan. Get started online at www.homieloans.com.

    Learn more by downloading our buyer eBook.

  • How do I get started with Homie?

    Click “List Your Home” to start the signup process. Fill in the basic information about your home and enter your payment information. You should sign up 3-5 days before you want your listing to go live. Once the listing is live, people can use Homie to schedule tours of your home and make offers. Contact us with any questions about the selling process.

  • How do I get photos of my home to use for listing?

    Professional photography is included as part of the seller package. Your agent will contact you within 24 hours to set up the photography appointment. Your stunning photos will really highlight your beautiful home.

  • What if I have my own photos?

    We recommend having our professional photographer come out. This service is included and you’ll have even more good shots to choose from. If you have certain photos of your home that you’d like to use, you can send a shareable Dropbox or Google Drive link to support@homie.com and we will include them in your listing and online ads.

  • Is it extra to be listed on the MLS?

    Our standard advertising package includes a free listing on the local multiple listing service (MLS) and most sellers opt to be listed in order to increase visibility and traffic to the home. Some areas in Utah and Arizona are outside of Homie’s MLS coverage but you may be able to still list with us. Contact support@homie.com to find out exactly which MLS services Homie uses.

  • Do I have to pay a Buyer’s Agent Commission (BAC)?

    If you choose to list your home on the MLS, you decide how much of a BAC you are willing to pay. The typical BAC ranges from 2-3% but there is no standard. Many sellers choose to offer a commission to buyers’ agents to get as many potential buyers in the door as possible. If you receive and accept an offer from a non-Homie buyer, you would pay whatever commission you promised to pay on the MLS. If you receive and accept an offer from a Homie buyer, you pay only a $1,299 buyer transaction fee, NOT the full BAC you agreed to pay on the MLS. This is another way Homie saves you thousands of dollars should you choose to go with a Homie buyer.

  • How does the Homie-2-Homie deal work?

    The Homie-2-Homie is better for both the buyer and seller of the home. As the seller, if you accept an offer from a Homie buyer, you will not have to pay the full buyer agent commission (BAC) listed on the MLS. Instead you will only pay a $1,299 buyer transaction fee, in addition to your normal listing charges of $1,500. Homie-2-Homie saves sellers thousands in BACs, in addition to savings on sell-side commissions, and rewards everyone for being a Homie.

  • What does the Homie Buyer Refund mean to me as a Homie seller?

    Nothing. The Homie Buyer Refund applies only to contracts in which a Homie buyer purchases a non-Homie home. Since you are listed with Homie, you would not pay any buyer refund fees.

  • What happens when buyers call the phone number on my sign?

    When you list your home with Homie, we assign your listing a unique phone number. This phone number will appear on your Homie For Sale sign and will provide a way for potential buyers to learn about your property. When a buyer calls the number, they’ll be given some details about your property. If they have specific questions, your Homie listing agent will be able to help them learn more and even book a tour!

  • How does Homie help sellers price their homes?

    Homie is a licensed real estate brokerage and provides each seller with a Home Value Report that includes data on active and recently sold comparable properties. The report helps sellers find the right price that’s both attractive to buyers and maximize your profit, the Homie pricing specialists can help advise you on what is marketable.

  • What if I don’t understand something when filling out my forms?

    Don’t worry—Homie’s got your back. Your dedicated team is ready to answer any questions and provide clarity. Text email or phone.

    Download a checklist on how to hold a modern open house.

  • How do I choose between offers?

    In a hot seller market, it’s not uncommon to receive two or more offers. Your Homie real estate agent will walk you through the offers and point out the pros and cons of each. With more than one offer, you can choose to respond to all open offers by telling interested parties to submit their highest and best offers. At this point, you can choose the offer that works best for you. For more tips on selecting offers, download our Sell Your Home with Confidence ebook. Your agent will help you manage all of the back and forth.

  • Should I stage my house?

    You will show your home in one of three states: 1) as is; 2) empty; or 3) staged. If you’re not sure what you should do, your dedicated Homie real estate agent can= offer you guidance. Even if you don’t professionally stage your home, decluttering, cleaning, and simplifying your design will make your home look fresh for potential buyers.

  • How much time do I have to decide on an offer?

    Most offers include a response deadline of several hours to several days. We’ll help you through the entire process, but for the lowdown on what to expect, get your copy of our Sell Your Home with Confidence ebook.

  • Will Homie install my yard sign for me?

    Homie now installs yard signs in most areas of Utah and Arizona. The approximate area of coverage includes Box Elder, Davis, Morgan, Salt Lake, Summit, Tooele, Utah, Wasatch, and Weber Counties. Upon signing your listing agreement with Homie, your post will typically be installed within one or two days. If you’re outside the coverage area, then your post will be shipped for self-installation. Instructions and a simple video makes it easy to install. It will ship the same business day or the next once you sign your listing agreement.

    Sellers in every area will receive their actual Homie for sale sign via USPS.

  • How successful is Homie in helping sellers sell their homes?

    In 2018, Homie sold homes in 14 days versus the market average of 16 days. Homie’s median sold price is $35K higher than the market average in Utah. As the #1 independent listing brokerage in homes sold, you could safely say that we’re pretty good at helping our customers market and sell their homes