Frequently Asked Questions

  • What is Homie?

    Homie is the new way to buy or sell a home. Homie’s technology automates the entire real estate transaction for buyers and sellers. The bottom line, you handle more of the transaction yourself using our simple online tools, and pay a fraction of the cost. Instead of the typical 6% commission fees charged by traditional real estate agents (which is $18,000 on a $300,000 home), Homie charges a low fee and zero commissions. Learn more about how we help buyers and sellers.

  • How much are agent commission fees?

    When a seller lists with an agent, they typically sign a contract to pay 6% of the home’s selling price in commissions. At most brokerages, this is divided into 3% for the seller agent commission and 3% for the buyer agent commission. Homie is different. Homie sellers just pay a small fee and 0% commissions. We also don’t charge buyers any commission to use Homie.

  • How much does Homie cost?

    Sellers pay a flat fee of $898 in two installments, $199 at set-up and $699 at closing. This fee covers all Homie services.

    Buyers don’t pay anything. There is no cost to use Homie as a buyer.

  • Can Homie help with the paperwork?

    Yes. If you want help negotiating the ins and outs of the real estate purchase contract you’re in luck. Homie has licensed real estate attorneys to walk you through the contract and help you draft your addenda, making sure everything is worded correctly and nothing is missing.

  • Does Homie also handle home loans?

    Yes. Homie provides some of the most competitive loans in the state. We use technology to streamline the loan process and have an app that increases transparency into the loan process. We changed how loan officers are paid, reducing commissions in order to save you thousands on your home loan.

  • Where does Homie operate?

    Homie is now serving the state of Utah. We plan to expand to other states soon. Send us an email if you’re interested in having us come to your neighborhood. We’ll let you know when services are available in that area.

  • What’s the Provider Marketplace?

    Buying and selling a home requires an entire team of service providers, from homeowners insurance to home inspectors, appraisers and everything else you’ll need for your home. Homie makes it easy to find reliable providers for each leg of the journey. You always choose who you want to work with, knowing that Homie’s got your back. Browse our list of service providers here.

  • I want to buy a home using Homie, how do I get started?

    Browse our listings in the area where you want to live. If you don’t find the home of your dreams listed on Homie, search other sites like Zillow, Trulia, and the MLS. Once you find a home that fits your needs, use Homie to schedule a tour and make an offer. Our technology will guide you and help you get prequalified for a loan so you have an idea of what kind of home you can afford. To get started, sign up for our Buyer Assistance Package.

  • What if I don’t understand something when filling out my offer?

    No worries. We have real estate attorneys available to answer any questions you may have on the official offer form. Just contact us.

  • How do I decide on an offer price?

    The most important aspect of your offer is typically the sales price. Before you decide how much to offer, find out what your dream home is worth. Homie has partnered with certified appraisal companies and can get you a Home Value Report for free. You can use the report to make an educated offer on the home.

  • What is earnest money?

    Earnest money is a deposit that you make as a buyer to confirm the contract and show the seller that you are serious about your intent to purchase the home. Earnest money can be returned to you or forfeited to the seller depending on the terms of the purchase contract and whether you decide to move forward with closing once a contract is in place. As a buyer, make sure you understand the terms of the earnest money deposit and the circumstances under which you can cancel the contract and retain the earnest money.

  • How much earnest money should I put down?

    The earnest money deposit is usually at least 1% of the home’s sale price. When making offers, offering more earnest money makes your offer stand out and shows you’re serious. You need to have the funds available to cover your earnest money deposit because you will have to deposit it with a title/escrow company when your offer is accepted.

  • I already have an agent, can I still buy a home that’s listed on Homie’s website?

    Yes. You can make offers on homes advertised on Homie and use your agent to do that for you.

  • Can Homie help me get pre-approved?

    Yes, Homie’s got your back. Homie now offers mortgage loans and can pre-qualify and pre-approve you for a loan. Get started online at Homie.com/loans.

  • What’s the difference between getting pre-qualified and pre-approved?

    A pre-qualified buyer has had their credit pulled and has told a lender about their financial situation. A pre-approved buyer has gone the extra step and provided the lender with documentation, such as proof of income. To convince your seller that your offer is the real deal, get pre-approved today.

  • What’s the difference between a mortgage broker and a lender?

    A lender works for a specific bank and can only offer that bank’s lending programs at that bank’s rates. A mortgage broker works for you and looks for the lending program that best matches your specific situation, including credit history and income, and compares rates across multiple lenders. Homie buyers are eligible to receive additional savings on mortgage services—savings that often exceed 2% of the loan amount. When it comes to a mortgage, one of the biggest purchases most families make, it pays to use Homie for your loan. Start here.

  • How can I raise my credit score?

    Expert advice can pay off big when it comes to credit scores. Homie’s mortgage consultants can look at your credit history and identify anything that might trigger warning flags with the loan underwriters. They can also help you identify ways to raise your credit score quicker than you might think. Call for Homie loan information at 385-985-3266 today or get started at Homie.com/loans.

  • How do I use the Homie Loans app?

    Download the free Homie Loans app and set up an account. As you progress through the mortgage process, you can use the app to check on your progress at any time, upload docs, and provide necessary information.

  • What does it mean when a lender takes a “full application”?

    When you start calling mortgage lenders, they will all want to take a “full application,” which includes a hard pull on your credit. Luckily, the rules regarding hard pulls have changed, and credit bureaus will not lower your credit score for multiple hard pulls within the same two-week period because they assume you are shopping around for a loan. However, allowing each mortgage lender to take your full application is time-consuming and unnecessary. Homie’s mortgage loan services deliver highly competitive rates with extremely low loan origination fees. For loan information, call 385-985-3266 or visit Homie’s loan page at Homie.com/loans to see what rate you qualify for today.

  • How do I get started with Homie?

    Click “List Your Home” to start the signup process. Fill in the basic information about your home and enter your payment information. Once you complete the signup process, we’ll send you a yard sign, reach out to schedule a time for a photographer to take photos of your home and start building your ads. You should sign up 3-5 days before you want your listing to go live. Once the listing is live, people can use Homie to schedule tours of your home and make offers. Contact us if you have any questions about the signup process.

  • How do I get photos of my home?

    Professional photography is included as part of the seller package. We will contact you within one business day of signing up to schedule an appointment to take photos of your home.

  • What if I have my own photos?

    We recommend having our professional photographer come out. This service is included and you’ll have even more good shots to choose from. If you have certain photos of your home that you’d like to use, you can send a shareable Dropbox or Google Drive link to support@homie.com and we will include them in your listing and online ads.

  • Is it extra to be listed on the MLS?

    No. Our standard advertising package now includes a free listing on the MLS and most sellers opt to be listed in order to increase visibility and traffic to the home.

  • Do I have to pay a buyer’s agent commission (BAC)?

    You decide whether you will pay a BAC to an agent who brings you a buyer. Most sellers choose to offer a commission to buyers’ agents to get as many potential buyers in the door as possible. You should evaluate all offers against each other and choose the one that is best for you, regardless of whether there’s an agent on the other side. If you’re not willing to pay a buyer’s agent commission at all, agents may not bring buyers to your house if they don’t think they will be compensated. If you choose to list on the MLS, you will need to specify how much of a BAC you are willing to pay.

  • How does call filtering work?

    When you list your home with Homie, you’ll want to keep your private phone information private, so we assign you a Homie-specific phone number. Callers can select one of three options. They can: 1) schedule a tour; 2) contact you directly; or 3) hear a description of your home. You can then choose which calls you want to respond to and avoid those calls that tend to be a disruption. Note: now that Homie is a real estate brokerage, other real estate agents are not allowed to call you for the purpose of trying to acquire your listing.

  • How does Homie help sellers price their homes?

    Through Homie, sellers have access to all the same data that real estate agents have. Homie provides a home value report to help sellers zero in on a price that’s both attractive to buyers and highly profitable.

  • What if I don’t understand something when filling out my forms?

    Don’t worry, Homie’s got your back. One of our attorneys can answer any questions you have. Just email us.

  • Should I hold an Open House?

    The purpose for holding an open house has changed. Most potential buyers will have already seen your house online and would typically prefer to view it in person without other people walking around. Still, an open house can work to your advantage. When buyers see other buyers interested in your home, their interest increases. Open houses can lead to multiple offers at the same time. Download a checklist on how to hold a Modern Open House.

  • How do I choose between offers?

    In a hot seller market, it’s not uncommon to receive two or more offers. We highly recommend going over all offers with Homie attorneys so they can point out the pros and cons of each. With more than one offer, you can choose to respond to all open offers by telling interested parties to submit their highest and best offers. At this point, you can choose the offer that works best for you. For more tips on selecting offers, download our Sell Your Home with Confidence ebook.

  • Should I stage my house?

    You will show your home in one of three states: 1) as is; 2) empty; or 3) staged. The best choice depends upon quite a few factors, which we cover in Staged to Sell, an eBook in our Seller’s Toolkit.

  • How much time do I have to decide on an offer?

    Most offers include a response deadline of several hours to several days. We’ll help you through the entire process, but for the lowdown on what to expect, get your copy of our Sell Your Home with Confidence ebook.

  • Why should my buyers get pre-approved through Homie Loans?

    There’s nothing more frustrating for both buyers and sellers than when a transaction doesn’t go through. Be sure you’re spending your time and energy with qualified buyers by asking them to get pre-qualified with Homie prior to touring your home. That way you don’t spend an hour cleaning and straightening up for a buyer who can’t afford to buy your home.

  • Why did I receive flyers for my buyers?

    In your welcome kit, you should have received a pack of flyers that introduce buyers to Homie. These flyers explain the advantages of using Homie to secure a home loan and purchase a home. If you run out of flyers, please contact us for more.

  • I decided not to sell my house anymore. Can I remove my listing?

    Yes, either party can cancel at any time. Just email us.

  • What does it mean that Homie is a brokerage?

    Here are a few of the things you should know when working with a Homie customer.

    • We have a listing agreement, which protects the buyer agent commission.
    • We offer limited representation for our sellers and buyers.
    • We charge sellers a flat fee. This includes help with negotiations, contracts, and addendums. If the Seller has chosen to list on the MLS, the commission agreement stipulated therein will apply.
    • When working with Homie sellers: All contract documents go directly to Homie; all appointments requiring access to the home go directly to the seller, including showings, inspections, appraisal access, etc.
    • Our buyers use automated tour scheduling software to schedule to tour the home.
  • Do Homie buyers sign a buyer-broker agreement?

    Before buyers can send offers using Homie software, they must sign a limited buyer-broker agreement. These buyers use our real estate attorneys to help them write up the purchase contract and any necessary addenda and counteroffers. Our software also shows our customers when and how to schedule home inspections, order home warranty plans, progress to closing and meet contract deadlines.

  • How does Homie’s Tour Scheduler work?

    If your client wants to view a Homie-listed home, you can schedule a tour through our automated tour scheduling tool. Simply click or tap the “Request a Tour” button on the listing page for the home you are interested in and select your preferred time to view the home. The seller will confirm the time and you will both receive a notification that the appointment is set.

  • What if I receive requests to tour homes I’ve listed from Homie buyers?

    Our buyers use Homie’s software to schedule home tours. When you receive a tour request through email or text, simply select the time that works for you and your seller or choose a different time using Homie’s software.